Home > Booking Terms & Conditions


Full course fees are payable at the time of enrolment.

  • Places in courses are only secure once full payment has been received by Kerrie Rd Neighbourhood House (KRNH).
  • Priority re-enrolment is available to continuing full term paying participants
  • Waiting lists shall be kept for over-subscribed classes.

If numbers permit, a higher casual “pro-rata” fee may apply to some classes, provided:

  • the class has the minimum paid enrolments required
  • there is no waiting list
  • a vacancy exists in the class.
  • The casual “pro-rata” fee must be paid up front for all sessions you wish to attend in a term & is not retrospective.

Concessions apply to some term class fees on presentation of a current:

  • Commonwealth Health Care Card
  • Centrelink Pension Concession Card
  • Concessions are not available for casual fees

Cancellations & Refund Policy

  • There are no refunds or credits for missed classes.
  • Refunds and credits will not be given if a student discontinues a course, does not attend or cancels within the week prior to course commencement.
  • A refund (less $20.00 admin fee) is given if you cancel your enrolment at least 7 days prior to course commencement.
  • A full refund is provided if the class is cancelled by KRNH due to insufficient numbers or other reasons.
  • If a tutor is unavailable (due to illness) for a class & a replacement cannot be found, students will be offered a make up class (if available) or a credit/refund for that class.