BOOKING TERMS & CONDITIONS
BOOKINGS POLICY
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Full course fees are payable at the time of enrolment.
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Places in courses are only secure once full payment has been received by Kerrie Rd Neighbourhood House (KRNH).
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Priority re-enrolment is available to continuing full term paying participants
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Waiting lists shall be kept for over-subscribed classes.
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We do not offer credits/refunds for missed classes (except in exceptional circumstances)
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If numbers permit, a higher casual "pro-rata" fee may apply to some classes, provided: the class has the minimum paid enrolments required there is no waiting list a vacancy exists in the class. The casual "pro-rata" fee must be paid up front for all sessions you wish to attend in a term & is not retrospective.
Concessions apply to some term class fees on presentation of a current:
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Commonwealth Health Care Card
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Centrelink Pension Concession Card
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Concessions are not available for casual fees
CANCELLATION & REFUNDS POLICY
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Refunds and credits will not be given if a student discontinues a course, does not attend or cancels within the week prior to course commencement.
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A refund (less $20.00 admin fee) is given if you cancel your enrolment at least 7 days prior to course commencement.
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A full refund is provided if the class is cancelled by KRNH due to insufficient numbers or other reasons.
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If a tutor is unavailable (due to illness) for a class & a replacement cannot be found, students will be offered a make up class (if available) or a credit for that class.